April 16, 2020
As the COVID-19 pandemic spreads around the world, our thoughts are with each and every one of you. We know this situation has affected each of you differently and that COVID-19 will have a lasting impact on our daily lives.
In navigating these uncertain times, GLOVE ENTERTAINMENT is making every effort to ensure that we are able to support our customers. Our priority is continuing to care for our couples, while protecting the health and safety of our team members.
Hereby, we would like to inform you that we have decided to take the exceptional measures regarding the contract of the Bridal Service as follows.
Under the following conditions from (1) through (3), the request of postponement due to the special circumstances of the COVID-19 pandemic could be received even if it is not made 90 days prior to the scheduled date of the Bridal Service which stipulated in paragraph 7 of Article 3 of the contract.
Under the following conditions from (1) through (5), the request of cancellation due to the special circumstances of the COVID-19 pandemic could be received even if it is not in conformity with terms stipulated in paragraph 1 and 2 of Article 3 of the contract.
Now, more than ever, we must band together to not only overcome this challenge, but emerge stronger, together. This is a challenging time for us all and we will continue to share updates with you as the situation evolves.
To our dear customers, we are grateful for your loyal support, and we promise to stand strong with you as we all look ahead to a promising future.
From all of us at GLOVE ENTERTAINMENT, we wish you, your families, and your friends stay strong and in good health.
Hope to see you soon in Japan!
Nozomu Sato, CEO
GLOVE ENTERTAINMENT Co., Ltd